As a USCIS Certified Translation Services and English Translation for the USCIS provider primarily translating from Portuguese Language into English, Certified Portuguese Translation and a Translation Service Provider for the U.S Immigration, we are faced with the most common questions about many translation topics.
We will update this page as the questions arise!
This is the most common question we get:
Can anyone other than me do the translation and sign the document stating that they are a "Certified Translator"? How do I get this done?
The U.S. Immigration, Department of Homeland Security, Universities,Schools, only accept a translation that is certified by a certified translator. Usually comes on a company letter head, signature, and a seal. Do not waste your time trying to submit a translated document and not being certified.
1.) Where can I notarize a document?
You can notarize your document at any notary public. If you cannot find a notary public, start by visiting your local bank. They usually have notary public in the branch. The good part of it is that if you have an account with them, the notary is free!
2.) Are you a notary public?
No. We are a translation agency that focus on providing certified translations from Portuguese to English. In fact, there is no indication that the USINS, Department of Homeland Security does not require to notarize the translation. They do require certification.
3.) Who can translate Portuguese document to English?
One must exercise care when hiring someone to translate your legal documents. There are quite a few so called " translators" that advertise such services. These individuals will take your document and charge outrageous fees and take longer than expected to deliver your translation. We have seen it all. Some of these so called "translators" will provide you with a translation that the USCIS or the Department of Homeland Security will not accept.
4.) How much do you charge for the translation?
Our charges are based on urgency. We strive to assist all of our customers with a fair price based on quality and speedy delivery. Yet, in some instances, we are forced to charge extra for emergency translations. Our basic fees cover the translation, certification, and first-class mail. Next day delivery is available for an extra charge.
5.) What does it means a Certified Translation to English of a document?
Any foreign language document offered by a party in a proceeding shall be accompanied by an English language translation and a certification signed by the translator that must be printed legibly or typed. Such certification must include a statement that the translator is competent to translate the document, and that the translation is true and accurate to the best of the
translator's abilities.
Translation of your documents for the U.S. Immigration. We can help you in translating and certifying your documents for the U.S. Immigration offices that require translation "certified by translator." Some applicants misunderstand this requirement and ask for a licensed, notarized translation or translation made by a licensed translator. The correct term is "certified translation."
Our translation services have been accepted for over 26 years of existence with no problems. We are here in business to assist our customer's needs and back-up our work 100%. Remember that your document will be translated by a certified Portuguese to English translator or certified English to Portuguese translator. Do not take a chance when translating your documents from Portuguese to English!
6.) Do I need to notarize my translated document?
This is the one of the most asked question! In reality NO! The UCICS, or the Department of Homeland Security does not requires that the translated document to be notarized. In fact, you will save 10.00 dollars for the notary fee alone. Some agencies include the notary fee into the presented price.
7.) Does your translation contains a seal?
Yes! All translations are only valid with our raised seal on your translation.
8.) How long does it take for me to receive my document translated?
Normally a 1 page document can be delivery within 24 hours or less via email and then via surface mail.
8.) Do you have a refund policy?
We have been a verified paypal business since 1994 with a solid track record. For your assurance, we are a Paypal Premier Plus member. We believe that you will be served professionally and receive a high quality translation that you will not worry about a refund. Our philosophy is simple: we are in business because of the customer. We are here to support the customer from the initial phone call until the translation is delivered. We are about repeated business!
9.) How can I send you my documents?
You can either scan them and send via email or fax it. Please fill out the contact form and one of our professional certified translator will answer any questions on how to send us your documents.
10.) Will I be charged by the page, per line, or per word?
It depends on the document. If you have a single document like: marriage certificate, birth certificate, diploma,you will be charged per document. If you document contains several pages, then, a discount price will be applied.
11.) Do you accept credit cards?
Yes. We work with paypal and all major credit cards are accepted.
12.) Can translations be delivered/performed over the weekend?
Yes.
13.) Do you outsource the translations?
No. All translations are done in-house.
14.) How much do certified translators charge?
Interesting question! The translation fees varies and are based the following factors: number of documents to be translated, the customer's needs, and delivery time. Therefore, send your documents for a free quote.
15.) How come there is no price list on your site?
The reason there is no price list is because each customer contact us with different needs and urgency.
16.) What is your company availability?
We are available 24 hours/7days a week to serve our customers worldwide.
17.) Are your translations " 100% USCIS Acceptance, Guaranteed"?
Yes! Our certified Portuguese to English / English to Portuguese Translations are not only recognized, but also accepted by the USCIS. In fact, we have been providing certified translations for the USCIS, Department of Homeland Security, and other government agencies for 26 years.
18.) Does the USINS recognizes your company translations?Yes. We have been providing certified Portuguese to English translations over 26 years with a solid track of ZERO percent refusal!
19.) Does your Certified Portuguese translations contain a seal?
Yes. All Certified Portuguese to English and English to Portuguese Translations contain a proprietary raised seal for authenticity purposes.
Contact us now!
Toll-free:
U.S and Canada
1.800.709.6205
San Diego
619.272.4241
Please send your documents via email to:
or
Fax:
1888.304.1601
760.897.2127
One of our professional translators will contact you within the hour.
Please include your name and telephone number.
February 9th, 2012
