As a USCIS Certified
Translation Services provider primarily translating from
Portuguese Language into English, Certified Portuguese Translation and a
Translation Service Provider for the U.S Immigration, we are faced with
the most common questions about many translation topics.
We will update this page as the questions arise!
This is
the most common question we get:
Can
anyone other than me
do the translation and sign the
document stating that they are a "Certified Translator"? How do
I get this done?
The U.S. Immigration,
Department of Homeland Security, Universities,Schools, only accept a
translation that is certified by a certified translator. Usually comes
on a company letter head, signature, and a seal. Do not waste your time
trying to submit a translated document and not being certified.
1.) Where can I notarize a document?
You can notarize your document at any notary public. If you
cannot find a notary public, start by visiting your local bank. They
usually have notary public in the branch. The good part of it is that if
you have an account with them, the notary is free!
2.) Are you a notary public?
No. We are a translation agency that focus on providing
certified translations from Portuguese to English. In fact, there is no
indication that the USINS, Department of Homeland Security does
not require to notarize the translation. They do require certification.
3.) Who can
translate Portuguese document to English?
One must exercise care when hiring someone to translate your
legal documents. There are quite a few so called " translators" that
advertise such services. These individuals will take your document and
charge outrageous fees and take longer than expected to deliver your
translation. We have seen it all. Some of these so called "translators"
will provide you with a translation that the USCIS or the Department of
Homeland Security will not accept.
4.) How much do you charge for the translation?
Our charges are based on urgency. We strive to assist all of
our customers with a fair price based on quality and speedy delivery.
Yet, in some instances, we are forced to charge extra for emergency
translations. Our basic fees cover the translation, certification, and
first-class mail. Next day delivery is available for an extra charge.
5.) What does it means a Certified Translation to English of
a document?
Any foreign language document offered by a party in a
proceeding shall be accompanied by an English language translation and a
certification
signed by the translator that must be printed legibly or typed. Such
certification must include a statement that the translator is competent
to translate the document, and that the translation is true and accurate
to the best of the
translator's
abilities.
Translation of your
documents for the U.S. Immigration. We can help you in translating and
certifying your documents for the U.S. Immigration offices that require
translation "certified by translator." Some applicants misunderstand
this requirement and ask for a licensed, notarized translation or
translation made by a licensed translator. The correct term is
"certified translation."
Our translation services have been accepted for over 25 years
of existence with no problems. We are here in business to assist our
customer's needs and back-up our work 100%. Remember that your document
will be translated by a certified Portuguese to English translator or
certified English to Portuguese translator. Do not take a chance when
translating your documents from Portuguese to English!
6.) Do I need to notarize my translated document?
This is the one of the most asked question! In reality NO! The
UCICS, or the Department of Homeland Security does not requires that the
translated document to be notarized. In fact, you will save 10.00
dollars for the notary fee alone. Some agencies include the notary fee
into the presented price.
7.) Does your translation contains a seal?
Yes! All translations are only valid with our raised seal on
your translation.
8.) How long does it take for me to receive my document
translated?
Normally a 1 page document can be delivery within 24 hours or
less via email and then via surface mail.
8.) Do you have a refund policy?
We have been a
verified paypal business since 1994 with a solid track record. For your
assurance, we are a Paypal Premier Plus member. We believe that
you will be served professionally and receive a high quality translation
that you will not worry about a refund. Our philosophy is simple: we
are in business because of the customer. We are here to support the
customer from the initial phone call until the translation is delivered.
We are about repeated business!
9.) How can I send you my documents?
You can either scan them and send
via email or fax it. Please fill out the contact form and one of our
professional certified translator will answer any questions on how to
send us your documents.
10.) Will I be charged by the page, per line, or per word?
It depends on the document. If
you have a single document like: marriage certificate, birth
certificate, diploma,you will be charged per document. If you document
contains several pages, then, a discount price will be applied.
11.) Do you accept credit
cards?
Yes. We work with paypal and all major credit cards are
accepted.
12.) Can
translations be delivered/performed over the weekend?
Yes.
13.) Do you
outsource the translations?
No. All translations are done
in-house.
14.) How much
do certified translators charge?
Interesting question! The
translation fees varies and are based the following factors: number of
documents to be translated, the customer's needs, and delivery time.
Therefore, send your documents for a free quote.
15.) How come
there is no price list on your site?
The reason there is
no price list is because each customer contact us with different needs
and urgency.
16.) What is
your company availability?
We are available 24
hours/7days a week to serve our customers worldwide.
17.) Are your translations " 100% USCIS Acceptance,
Guaranteed"?
Yes! Our certified Portuguese to English / English to
Portuguese Translations are not only recognized, but also accepted by
the USCIS. In fact, we have been providing certified translations for
the USCIS, Department of Homeland Security, and other government
agencies for 25 years.
18.) Does
the USINS recognizes your company
translations?Yes.
We have been providing
certified Portuguese to English translations over 25 years with a solid
track of ZERO percent refusal!
19.)
Does your Certified Portuguese translations contain a seal?
Yes. All
Certified Portuguese to English and English to Portuguese Translations
contain a proprietary raised seal for authenticity purposes.
Contact us now!
Toll-free:
U.S and Canada
1.800.709.6205
San Diego
619.272.4241
São Paulo
(11) 2391-9535
Please send your documents via email to:
or
Fax:
1888.304.1601
760.897.2127
One of our professional translators will contact you within the hour.
Please include your name and telephone number.
July 23rd,2010
